Shipping

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Your product is one-of-a-kind and is always made to order, so it takes a few days before we can ship it to you. 

Amayesing Cakes:

Production time can take up to 1-3 working days (excluding Bank Holidays)

Times given are estimates only. 

Personalised Products: Custom products can take longer due to the design process. The production time can take up to 4 working days.

Please note: If you have requested a proof design for a custom order, this may hold up your dispatch times.

Our business services can take 7-10 working days depending on the complexity of the design and the process required.

 

Shipping options: (Please note that these times are based on 'working days' which means Monday to Friday. 

UK Mainland 1st class recorded delivery service

Returns 

We hope you're happy with your purchase however if you change your mind, simply send your items back to us within 14 days. Drop us an email  for authorisation to send your item back and include a note with your contact details, order number and the reason for returning. 

Personalised toppers are NON-REFUNDABLE, unless faulty. Authorisation must be obtained prior to the return of a faulty item.
Please check your package on arrival, and contact us within 24hrs if you have an order query. 

Items must be unworn/unused, in their original packaging and wrapped carefully so they don’t get damaged on their journey back to us. Please send back to the following address:


Amayesing Cakes

Please note you will need to cover the cost of delivery to return the items to us. If you selected an enhanced delivery method (e.g. Next Day), you will be refunded the cost of Standard Delivery.

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